Careers at Doosan Industrial Vehicle Europe

Doosan is a global brand with an outstanding focus on what matters, both as a manufacturer and as a company.

About Doosan

Here at Doosan Industrial Vehicle Europe, we offer you a great work environment in a multinational billion dollar company. 

Every day we strive to make our employees enjoy their work and feel appreciated for their important roles in the business. Each individual is not only valued for what they do but encouraged to develop themselves further to fulfil their full potential, ensuring personal growth and an overall business growth.

Doosan people are the greatest asset in our company. We should recognize that our people are the key to our organisations health and success. By cultivating our people continuously we will create the future leaders at Doosan. It’s the dedication, motivation, knowledge and skill sets of individuals that makes a difference in the organisation.

Pascal Van der Poorten

HR Manager

Our Vacancies

European Headquarters - Belgium

Customer Service Representative

 Company Profile:


The South-Korean company Doosan is one of the world’s leading value forklift brands, providing outstanding products and services through customer-centered management. From our European HQ in Sint-Niklaas we sell and distribute Doosan Forklifts and Doosan Warehouse equipment to virtually all countries in Europe.

 To reinforce our customer service team in Sint-Niklaas we are currently looking for a customer service representative.

 Key tasks:

  • As customer service representative your main focus is the order administration from A to Z: checking the incoming orders, creating new orders in SAP, sending purchase orders to Korea, forwarding order confirmations to our branch offices and national dealers, managing the backorders and taking care of the invoicing process.
  • Preparing and sending the shipping documents (bill of lading, packing list, certificate of origin, …)
  • Follow-up inventory, local stock and demo trucks
  • First point of contact for the dealers: inquiries, quotations, delivery times, requests for information

 Profile requirements:

  • Experience in a customer service related function
  • Technical affinity is a plus
  • Language skills: Dutch, English and French (good knowledge is required)
  • Proficient in ERP systems (experience with SAP is desirable) and MS office
  • You have excellent communication skills
  • You work in an accurate and efficient manner
  • You have the ability to multitask and prioritize your tasks
  • You are a real team player
  • You have strong problem solving skills

 We offer a challenging and varied job as customer service representative in an international environment.

You will receive a competitive salary and benefits package.

 It always makes sense to file an open job application. Maybe Doosan Industrial Vehicle Europe can use your skills, if not now, maybe in the near future. If you think you have any specific talents that DIVEU could use, please feel free to send us an open job application and we will contact you when we have an interesting job opening for you.

German Office

We curently have 2 open vacancies:

Aftermarket Developer (Forklift Spare Parts)

Starting with its first forklift in 1968, Doosan Industrial Vehicle has established its position as a part of Doosan family in 2005 and is now expanding its global sales network based on more than 400 dealers in 93 countries worldwide.

We are currently looking for an aftermarket developer for the German market to strengthen our European operations.

Function

As Aftermarket Developer you will develop and maintain the dealer relationship and support the dealer network in the development of their aftermarket business.

Roles & Responsibilities 

  • Keep customer informed and represent their needs within Doosan Industrial Vehicle
  • Establish, execute and deliver successful sales campaigns
  • Ensure appropriate dealer and country plans are developed, strategies are defined and approved and implementation monitored
  • Build customer relationship
  • Ensure that Doosan obtains customer feedback and actions are taken to address issues
  • Provide detailed forecast of potential business opportunities with the dealer
  • Ensure sales volume and profit are in line with the forecasts provided

Requirements

  • Bachelor, preferably technical or technical affinity
  • Strong language skills: German and English – every additional other language is a plus.
  • Computer literate, strong MS office skills in particular MS Excel
  • Automotive experience, preferably spare parts sales, is a big advantage
  • Commercial Acumen with strong customer focus and passion for delivery
  • Strong organisational skills with the ability to multi-task
  • Team player, self-driven and result oriented
  • Responsible, meticulous and resourceful
  • Good communication and good influencing skills
  • Willingness to travel (80%) within Germany and internationally

Our Offer

This varied and responsible function as aftermarket developer allows you to work in an international, growing company. People have always been the foundation Doosan’s success for the past century and will help us build our next hundred years. Such trust in our people lies at the very heart of Doosan’s management philosophy.

Read the complete vacancy here

Service Technician

Roles & Responsibilities 

They carry out repairs, maintenance services and conversion work on new and used forklifts directly at our customer’s premises. You are used to working independently and on your own responsibility, which is why you are able to analyse independently what needs to be repaired on a defective forklift and what measures need to be taken.

Requirements

For the work on a defective forklift truck or other industrial trucks, you have knowledge of electrical engineering, mechanics, hydraulics and/or motor technology. Furthermore, you are a communicative and customer-oriented person who likes to work independently. You should have completed training as a mechatronics engineer, motor vehicle mechanic and/or agricultural and construction machinery mechanic.

Read the complete vacancy here

It always makes sense to file an open job application. Maybe Doosan Industrial Vehicle Europe can use your skills, if not now, maybe in the near future. If you think you have any specific talents that DIVEU could use, please feel free to send us an open job application and we will contact you when we have an interesting job opening for you.

French Office

We don’t have any open vacancies at the moment.

It always makes sense to file an open job application. Maybe Doosan Industrial Vehicle Europe can use your skills, if not now, maybe in the near future. If you think you have any specific talents that DIVEU could use, please feel free to send us an open job application and we will contact you when we have an interesting job opening for you.

Italian Office

We don’t have any open vacancies at the moment.

It always makes sense to file an open job application. Maybe Doosan Industrial Vehicle Europe can use your skills, if not now, maybe in the near future. If you think you have any specific talents that DIVEU could use, please feel free to send us an open job application and we will contact you when we have an interesting job opening for you.

Get In Touch

It always makes sense to file an open job application. Maybe Doosan Industrial Vehicle Europe can use your skills, if not now, maybe in the near future. If you think you have any specific talents that DIVEU could use, please feel free to send us an open job application and we will contact you when we have an interesting job opening for you.

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