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DIVEU’s first Aftersales Meeting

From 22nd until 24th of January, DIVEU hosted the first ever DOOSAN Aftersales Meeting. P1000966With this meeting , DIVEU wanted to set the stage for 2013 with a joint approach. To indicate the importance of Team Work, we themed the presentation in The Doosan Bears Baseball Team. Just like in baseball, only through team play, we can win the game.

With visitors from 13 different countries such as Romania, Norway and Portugal, all participants experienced the meeting as a success. The meeting was held in the beautifulP1000962 scenery of Ghent which offers a combination between historical architecture and modern facilities. 

 

The kick-off took place in the medieval dungeon of the hotel, where all participants enjoyed some drinks and savories in a relax atmosphere. The next day we looked back at the results and accomplishment of 2012, did a recap on the main functions of the Dealer Portals and reviewed the Euro Reach Truck. In the evening we enjoyed a boat trip and guided tour through the wonderful city of Ghent, while moving from restaurant to restaurant.P1000990

The final day was filled with presentations about the Doosan Way, support to our Dealers to improve their competitiveness in their market and introducing  the “Service Excellence” program as a sequel on “Units In Operation”. Finally we had an open discussion on topics such as Service Excellence, Forklift Rentals and Incentives for Service Engineers.

All participants went home with as a proud member of the DOOSAN Family, setting the stage to hit a few home-runs.

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Doosan Industrial Vehicle Europe

Telephone

+32 (0) 3 760 09 87

Fax

+32 (0) 3 760 09 89

Europark-Noord 36A
9100 Sint-Niklaas (Belgium)

Opening Times

Monday - Friday 8:30 AM - 5:00 PM

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